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What is Zammad? Zammad is a modern, open-source helpdesk and customer support software designed to streamline communication between businesses and their customers. It offers a wide range of features, including ticket management, live chat, email integration, and knowledge base creation. Zammad is highly customizable, making it suitable for businesses of all sizes looking to enhance their customer support operations. Why Use Zammad? Centralized Communication: Manage all customer interactions from a single platform, including emails, chats, and social media messages....