Open-Source Helpdesk Software

What is FreeScout? FreeScout is a free and open-source helpdesk software designed to streamline customer support operations. It offers a robust set of features, including ticket management, email integration, knowledge base, and team collaboration tools. FreeScout is an excellent alternative to expensive proprietary helpdesk solutions, providing businesses with a cost-effective way to manage customer inquiries and support requests. Why Use FreeScout? FreeScout is ideal for businesses looking to enhance their customer support without breaking the bank....

What is Zammad? Zammad is a modern, open-source helpdesk and customer support software designed to streamline communication between businesses and their customers. It offers a wide range of features, including ticket management, live chat, email integration, and knowledge base creation. Zammad is highly customizable, making it suitable for businesses of all sizes looking to enhance their customer support operations. Why Use Zammad? Centralized Communication: Manage all customer interactions from a single platform, including emails, chats, and social media messages....