Top 5 Open Source Freshdesk Alternatives in 2025 (Self-Hosted & Free)

Top 5 Open Source Freshdesk Alternatives in 2025 (Self-Hosted & Free)

Are you looking for a Freshdesk alternative that gives you full control, no vendor lock-in, and zero per-agent fees? Whether you’re a startup, a growing business, or an enterprise seeking more transparency and customizability, open-source helpdesk software can be a game-changer. At OctaByte, we help you deploy and manage 350+ open-source applications, and in this post, we’ll highlight the top 5 open-source Freshdesk alternatives—Chatwoot, Typebot, Zammad, FreeScout, and Dittofeed—with a detailed comparison to help you choose the right fit. ...

May 7, 2025 · 4 min · OctaByte
Dittofeed: Boost Customer Engagement with Dittofeed – Automate and Personalize Communications

Dittofeed: Boost Customer Engagement with Dittofeed – Automate and Personalize Communications

In today’s competitive business landscape, customer engagement is the key to building lasting relationships and driving growth. Businesses need tools that not only automate communication but also deliver personalized experiences to their customers. Enter Dittofeed – an open-source customer engagement platform designed to help businesses automate and personalize their communications effortlessly. In this blog post, we’ll dive deep into what makes Dittofeed a standout choice for businesses, how it compares to other tools, and why it’s a must-have for your tech stack. ...

March 11, 2025 · 3 min · OctaByte