Papercups

In today’s digital-first world, customer support is a cornerstone of business success. However, many businesses are concerned about data privacy, high costs, and lack of customization in traditional customer support tools. Enter Papercups, an open-source, privacy-focused alternative that is revolutionizing the way businesses handle customer interactions. At OctaByte, we specialize in deploying and managing open-source software like Papercups, ensuring your business gets the best tools without the technical hassle. In this blog post, we’ll dive into what makes Papercups stand out, how it compares to other customer support tools, and why it’s a great fit for businesses that value privacy and flexibility. ...

What is Papercups? Papercups is an open-source live chat and customer support tool designed to help businesses engage with their customers in real-time. With features like chat widgets, message history, and integrations with popular platforms like Slack, Papercups is a versatile solution for improving customer communication and support. Whether you’re running an e-commerce store, a SaaS platform, or a content-driven website, Papercups enables you to provide instant assistance to your users, boosting customer satisfaction and retention. ...